We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Item is great however packaging is a little risky, little to no protection
Rated 4 out of 5
K***e –
it came creasy, but it is possiblato iron it
Rated 5 out of 5
D***r –
A little smushed but hoping a night with some books on the brim will help.
Rated 5 out of 5
S***n –
Packed in a normal package, the hat is slightly wrinkled, the line is crooked. but for 4.79 norms.
Rated 5 out of 5
U***l –
The product has quality and nice but i arrive very flushed no bino shape in a plastic bag lo tube q throw away the enpaque very bad
Rated 5 out of 5
I***c –
Fits so well great quality can be adjusted to fit smaller, Wind proof. Will be buying more!!
Rated 5 out of 5
U***r –
Bien
Rated 5 out of 5
K***h –
Same as picture one slightly smaller elements
Rated 5 out of 5
M***n –
Even the package was smashed, the had a protection for the hat, so it was not damaged.
Rated 4 out of 5
L***a –
It came crumpled.
Rated 5 out of 5
L***o –
It comes well wrapped maybe X the delay time I get crushed but overall well
Rated 5 out of 5
S***a –
Hat cool! Looks bright and stylish. I bought a pink fox fur coat. But there are certain defects. For example, the seam is uneven along the edge of the field. There's still nuance. Fields are not processed from the edge, but are sewn. It can be seen that the spraying of color, in the center of another material .. If the fields bend a little this will not be visible when you wear it. Probably this is a feature of cheap hats. Already the second one received. But the price is worth it. Delivery is fast via Latvia. Packing is very good. Vacuum bubble inside for shape and same outside for protection. Came in perfect condition. The seller is very good. I recommend.
Rated 5 out of 5
G***s –
The quality is excellent, the delivery to Almaty was 2 months. Color is good!! Neatly packed
Rated 5 out of 5
P***k –
Excelent. Super. Thank you.
Rated 5 out of 5
U***s –
beautiful
Rated 4 out of 5
S***v –
Slightly darker than in the picture. Quality is normal, a little crumpled
Rated 5 out of 5
E***a –
Cool hat, quality made
Rated 5 out of 5
K***a –
Delivery to pomaskovye 2,5 weeks. All quality. I hope a little rounded fields straighten. Not small.
Rated 4 out of 5
M***m –
Good hat, well packed, there is nothing to complain about, delivery less than a month
Rated 5 out of 5
S***l –
for this money – super quality, although a couple of sews are visibly not super straight
Rated 5 out of 5
N***a –
The hat is just great. Packed was also very good. Not wrinkled
Rated 5 out of 5
*. –
Hats arrived in 2 1/2 weeks. Great quality!
Rated 5 out of 5
N***o –
very nice! would order again.
Rated 5 out of 5
E***s –
Thanks, very good quality !
Rated 5 out of 5
R***r –
Like London
Rated 5 out of 5
E***r –
The hat was a month! Came well packed in a package with air, there is inside the tightening! I recommend
Rated 5 out of 5
M***a –
The hat is cool, the size is adjustable. It's a pity that the crumpled came. I hope that the steamer will cope
Rated 5 out of 5
I***I –
a bit bigger than I expected
Rated 5 out of 5
E***a –
Before Mo reached in 2,5 weeks, did not crumple, packed in a inflated package, the quality is not bad, but the threads are not fixed and stick out a little, it's not critical for 320₽, I'm a great hat, I will look for use, seller thanks)
Rated 5 out of 5
D***o –
Normal hat. A little big. Does not hold on to the head. For your money is very good.
Rated 4 out of 5
R***n –
A little not what I expected. Very tough. Straight wooden. Should be a little softer. A little wrinkled fields. Not critical. I will not wear it. Sorry.
Rated 5 out of 5
E***r –
Very nice
Rated 5 out of 5
A***a –
Big. Packed well, arrived without dents and creases.
Rated 5 out of 5
P***a –
Same as the photo
Rated 4 out of 5
K***y –
Smaller than what I was hoping
Rated 5 out of 5
U***r –
Super cute!
Rated 5 out of 5
U***r –
Super cute!
Rated 5 out of 5
K***k –
Shipment came within two weeks and I’m very satisfied with my purchase. Will be purchasing more!!!
Rated 5 out of 5
A***a –
Good design and very good value
Rated 5 out of 5
I***n –
very cute and nice color
Rated 5 out of 5
V***r –
The package was pierced and the protective bag burst. Edges stood curved House (((but I think questions to the post
Rated 5 out of 5
V***n –
Very cute.
Rated 5 out of 5
V***n –
Very cute
Rated 5 out of 5
A***n –
Omg!!! These hats are AMAZING!
Rated 5 out of 5
J***l –
Came a little wrinkled, but this OK for the price!
Rated 5 out of 5
R***d –
Muy bien
Rated 5 out of 5
R***d –
Muy bien
Rated 5 out of 5
S*** –
Frankly incredible hat for such a nice price. I received my order in 1 week here in France and I am very happy. I will recommend. Thank you very much to the seller, incredible.
Rated 4 out of 5
E***o –
The order came for 40 days in Krasnodar. Asked the seller to pack well, so that the hat did not break, well, probably he packed as he could or in his concept it's normal. Inside put the inflatable bag, but the fields were not protected and very much broke. Moreover, the package on the seam was shredded and the part of the hat was on the Rouge, because the fabric has a small pile then in crammed with small garbage, during cleaning the pile also falls. The edge of the fields is cut very rough and not beautiful. Given that I ordered in pink, this is all very noticeable. I will not wear it, it's insulting. Reading enthusiastic reviews I do not understand whether I was so unlucky, whether people did not wear beautiful and quality hats. Although I understand that for such a price to wait for quality and beauty it would be some kind of miracle.
Rated 5 out of 5
D***a –
The hat is beautiful, the product was packed in bags with air, nothing wrinkled. There is a small smell, but it's not scary. The hat is completely like in the picture, dense, well holds the shape, there are ties inside to adjust the size. It is not yet clear how it will be worn in wet weather.
Rated 5 out of 5
A***o –
Very poor quality, battered, impossible to fix and very opaque color
Rated 5 out of 5
D***K –
Well packed, very slightly wrinkled one edge during transportation, but almost not visible
Rated 5 out of 5
L***l –
Quality is good, the photo matches! The only one came a little crumpled! I ordered black and khaki! Otherwise completely satisfied
Rated 5 out of 5
L***l –
A little wrinkled on the road, otherwise happy! Everything is super!
Rated 5 out of 5
Y***a –
Excellent quality, came in a month
Rated 5 out of 5
R***l –
It came a little wrinkled.
Rated 5 out of 5
S***e –
Amazing!! Exactly like the picture
Rated 5 out of 5
M***a –
Love love love! Took forever to get here, like 6 weeks, but great quality for the price!
Rated 5 out of 5
K***o –
For such a price a very beautiful hat. Came a little wrinkled, but you can steam. In Rostov-on-Don came in a month.
Rated 5 out of 5
I***a –
Perfect hats!!!
Rated 5 out of 5
I***a –
I love It
Rated 4 out of 5
S***l –
The hat went to Atyrau (Kazakhstan) for two months, if not more, very long delivery, in quality like everything is OK, did not look very much. 4 stars for long delivery.
Rated 5 out of 5
R***d –
Hat, as in the description. Without decoration, for such a price is a gift! The edge is sewn. She's firm, she's in shape.
Rated 5 out of 5
R***d –
Hat, corresponds to the description. Firm, the edges are sewn. Without decoration. With close consideration, the glitter of artificial fibers is visible, but the price of the hat is appropriate. I'm satisfied with the purchase. Were packed in a vacuum bag, but it burst. Saved the fact that the hats went with a special liner!Thank you seller! I recommend!
Rated 5 out of 5
R***d –
For such a price, a hat, just a gift! there are no decorations, but, so it's better!You can beat anything!
Rated 5 out of 5
Y***e –
Nice
Rated 5 out of 5
L***a –
A good hat, although it was two months and I was desperate to get it) but she came!! Intact, without defects. The only thing is dimensionless and I'm a little too big, but it's not scary)) I advise everyone
L***s –
Item is great however packaging is a little risky, little to no protection
K***e –
it came creasy, but it is possiblato iron it
D***r –
A little smushed but hoping a night with some books on the brim will help.
S***n –
Packed in a normal package, the hat is slightly wrinkled, the line is crooked. but for 4.79 norms.
U***l –
The product has quality and nice but i arrive very flushed no bino shape in a plastic bag lo tube q throw away the enpaque very bad
I***c –
Fits so well great quality can be adjusted to fit smaller, Wind proof. Will be buying more!!
U***r –
Bien
K***h –
Same as picture one slightly smaller elements
M***n –
Even the package was smashed, the had a protection for the hat, so it was not damaged.
L***a –
It came crumpled.
L***o –
It comes well wrapped maybe X the delay time I get crushed but overall well
S***a –
Hat cool! Looks bright and stylish. I bought a pink fox fur coat. But there are certain defects. For example, the seam is uneven along the edge of the field. There's still nuance. Fields are not processed from the edge, but are sewn. It can be seen that the spraying of color, in the center of another material .. If the fields bend a little this will not be visible when you wear it. Probably this is a feature of cheap hats. Already the second one received. But the price is worth it. Delivery is fast via Latvia. Packing is very good. Vacuum bubble inside for shape and same outside for protection. Came in perfect condition. The seller is very good. I recommend.
G***s –
The quality is excellent, the delivery to Almaty was 2 months. Color is good!! Neatly packed
P***k –
Excelent. Super. Thank you.
U***s –
beautiful
S***v –
Slightly darker than in the picture. Quality is normal, a little crumpled
E***a –
Cool hat, quality made
K***a –
Delivery to pomaskovye 2,5 weeks. All quality. I hope a little rounded fields straighten. Not small.
M***m –
Good hat, well packed, there is nothing to complain about, delivery less than a month
S***l –
for this money – super quality, although a couple of sews are visibly not super straight
N***a –
The hat is just great. Packed was also very good. Not wrinkled
*. –
Hats arrived in 2 1/2 weeks. Great quality!
N***o –
very nice! would order again.
E***s –
Thanks, very good quality !
R***r –
Like London
E***r –
The hat was a month! Came well packed in a package with air, there is inside the tightening! I recommend
M***a –
The hat is cool, the size is adjustable. It's a pity that the crumpled came. I hope that the steamer will cope
I***I –
a bit bigger than I expected
E***a –
Before Mo reached in 2,5 weeks, did not crumple, packed in a inflated package, the quality is not bad, but the threads are not fixed and stick out a little, it's not critical for 320₽, I'm a great hat, I will look for use, seller thanks)
D***o –
Normal hat. A little big. Does not hold on to the head. For your money is very good.
R***n –
A little not what I expected. Very tough. Straight wooden. Should be a little softer. A little wrinkled fields. Not critical. I will not wear it. Sorry.
E***r –
Very nice
A***a –
Big. Packed well, arrived without dents and creases.
P***a –
Same as the photo
K***y –
Smaller than what I was hoping
U***r –
Super cute!
U***r –
Super cute!
K***k –
Shipment came within two weeks and I’m very satisfied with my purchase. Will be purchasing more!!!
A***a –
Good design and very good value
I***n –
very cute and nice color
V***r –
The package was pierced and the protective bag burst. Edges stood curved House (((but I think questions to the post
V***n –
Very cute.
V***n –
Very cute
A***n –
Omg!!! These hats are AMAZING!
J***l –
Came a little wrinkled, but this OK for the price!
R***d –
Muy bien
R***d –
Muy bien
S*** –
Frankly incredible hat for such a nice price. I received my order in 1 week here in France and I am very happy. I will recommend. Thank you very much to the seller, incredible.
E***o –
The order came for 40 days in Krasnodar. Asked the seller to pack well, so that the hat did not break, well, probably he packed as he could or in his concept it's normal. Inside put the inflatable bag, but the fields were not protected and very much broke. Moreover, the package on the seam was shredded and the part of the hat was on the Rouge, because the fabric has a small pile then in crammed with small garbage, during cleaning the pile also falls. The edge of the fields is cut very rough and not beautiful. Given that I ordered in pink, this is all very noticeable. I will not wear it, it's insulting. Reading enthusiastic reviews I do not understand whether I was so unlucky, whether people did not wear beautiful and quality hats. Although I understand that for such a price to wait for quality and beauty it would be some kind of miracle.
D***a –
The hat is beautiful, the product was packed in bags with air, nothing wrinkled. There is a small smell, but it's not scary. The hat is completely like in the picture, dense, well holds the shape, there are ties inside to adjust the size. It is not yet clear how it will be worn in wet weather.
A***o –
Very poor quality, battered, impossible to fix and very opaque color
D***K –
Well packed, very slightly wrinkled one edge during transportation, but almost not visible
L***l –
Quality is good, the photo matches! The only one came a little crumpled! I ordered black and khaki! Otherwise completely satisfied
L***l –
A little wrinkled on the road, otherwise happy! Everything is super!
Y***a –
Excellent quality, came in a month
R***l –
It came a little wrinkled.
S***e –
Amazing!! Exactly like the picture
M***a –
Love love love! Took forever to get here, like 6 weeks, but great quality for the price!
K***o –
For such a price a very beautiful hat. Came a little wrinkled, but you can steam. In Rostov-on-Don came in a month.
I***a –
Perfect hats!!!
I***a –
I love It
S***l –
The hat went to Atyrau (Kazakhstan) for two months, if not more, very long delivery, in quality like everything is OK, did not look very much. 4 stars for long delivery.
R***d –
Hat, as in the description. Without decoration, for such a price is a gift! The edge is sewn. She's firm, she's in shape.
R***d –
Hat, corresponds to the description. Firm, the edges are sewn. Without decoration. With close consideration, the glitter of artificial fibers is visible, but the price of the hat is appropriate. I'm satisfied with the purchase. Were packed in a vacuum bag, but it burst. Saved the fact that the hats went with a special liner!Thank you seller! I recommend!
R***d –
For such a price, a hat, just a gift! there are no decorations, but, so it's better!You can beat anything!
Y***e –
Nice
L***a –
A good hat, although it was two months and I was desperate to get it) but she came!! Intact, without defects. The only thing is dimensionless and I'm a little too big, but it's not scary)) I advise everyone